SOPs FOR HIGH PROFILE CHECK INs

High-profile guests, such as celebrities and business leaders, require discreet and exceptional service. At Evolve Back Resorts, their check-in process is tailored to ensure privacy and efficiency to create a seamless and luxurious arrival experience. This meticulous attention to detail sets the tone for an extraordinary stay, upholding excellence.

To verify if the person traveling is a High profile guest checking in (celebrity/government officials / foreign delegates / CEOs of companies etc), please check the same with your respective HOD and confirm the same. Once confirmed, you are required to send an email to the resort with the profile of the guest. Request you to kindly follow the below format while sending such emails.

Request you to kindly follow the format while sending such emails.

• Please ensure that the format is customized according to the booking and the details are updated correctly.

• Please edit the subject line with correct information

• Please mark this email to the following email ids:

  • Respective Resort’s GM /OM / RM / Front Office Manager / Front Office Staff

  • VP Operations (saibal.s@evolveback.com)

  • Director Sales (thomas2.r@evolveback.com)

  • HOD Sales (hodsales@evolveback.com)

  • Marketing (marketing@evolveback.com)