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POLICIES
WORK CULTURE
ENQUIRIES SOP & SERVICE STANDARDS
DAILY MANDATES & STRUCTURE OF A CALL
ONLINE BOOKINGS MANUAL
BEST PRICE GUARANTEE
MYCLOUD NOTES SECTION SOP
ROOM & SERVICES BLOCKING & CONFIRMATION POLICY
PHOTOGRAPHY POLICY
OPEN VOUCHER UTILIZATION
TA SALES SUPPORT TEAM
STAY EXTENSION & ROOM UPGRADATION POLICY
TEMPLATES TO BE USED
CORPORATE DEPARTMENT- SOPs & POLICY
GIFT A HOLIDAY POLICY
DISCOUNT POLICY
HELICOPTER TRANSFERS
SOPs FOR HIGH PROFILE CHECK INs
LEAD MANAGEMENT & CRM
TRAVEL AGENT POLICIES
OPEN VOUCHER OFFERS
CANCELLATION & REFUND
DIRECT SALES TEAM & DISCOUNT POLICY
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